Overview
ITIL Strategy (Version 5) offers practical guidance for developing, delivering, and optimizing strategies to create lasting value. It helps align technology, investment, and execution with business outcomes, empowering you to act with clarity and confidence in complex, AI-driven environments.
Throughout this comprehensive virtual program, participants will dive deep into modern digital strategic management, mastering how to seamlessly bridge long-term vision with operational execution. As organizations face rapid technological shifts and market transformations, this course equips you with the structured frameworks and strategic competencies needed to navigate uncertainty, align operating models, and drive sustainable value creation.
What will you learn
- Gain a clear understanding of the core ITIL principles, practices, and terminology that underpin effective strategy development and alignment.
- Discover how to plan, execute, synthesize, and reflect to translate strategy into actionable initiatives and sustained value.
- Learn how strategic capabilities shape and deliver value-driven strategy.
- Explore how strategy evolves in dynamic, complex, and AI-enabled contexts, and how to maintain clarity and direction.
- Find out how business and operating models support strategic intent and enable value creation.
- Uncover how governance, risk management, and sustainability support long-term strategic success.
- Learn how to observe, orient, decide, and plan, to define effective, outcome-driven strategies.
- Develop the ability to make informed, conscious decisions in uncertain and rapidly changing settings.
- Explore how AI governance enables responsible, value-driven strategy development and execution.
Who should attend
The ITIL® (version 5) Strategy e-learning course is aimed at IT Service Management practitioners involved in managing the operation and end-to-end delivery of IT-enabled digital products and services.
Prerequisites
- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning
- Exam results will not be released without proof of completion.
Training materials
- Peoplecert official ITIL5® Strategy Learner Workbook (including Syllabus, Quick Reference Guide and two Sample Exams)
- Peoplecert ITIL5 Strategy online training environment
- Peoplecert official ITIL5 Strategy Book (Digital Version)
- ITIL5® Strategy Exam Voucher to take the exam within 12 months after completing the course
Trainer
Language
- This course is given in English with English courseware.
Price
- The price mentioned is without VAT.
- VAT may be added, depending on your location.
- We will contact you after receiving your booking to give you the final price.
- You can also buy course vouchers in advance and use these vouchers to buy any course in the future.
- Do you have a group of at least 3 participants? Ask use for a group discount !!