BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.10//EN BEGIN:VEVENT UID:522@polychor-academy.com DTSTART;TZID=Europe/Berlin:20270906T090000 DTEND;TZID=Europe/Berlin:20270908T163000 DTSTAMP:20261021T165314Z URL:https://polychor-academy.com/events/itil-product-version-5-4/ SUMMARY:ITIL® Product (version 5) DESCRIPTION:/* Polychor event layout: shows only the Elementor layout on ev ent pages and keeps Events Manager's styles off it */.single-event article >.entry-header{display:none!important}.single-event .em-event-single>.em-i tem-header{display:none!important}.single-event #comments{display:none!imp ortant}.single-event .em-event-single>.em-event-content{margin:0!important }.single-event .em-event-content .elementor p{display:none!important}.sing le-event .em-event-content .elementor .elementor-widget-text-editor>p\,.si ngle-event .em-event-content .elementor p.elementor-icon-box-description{d isplay:block!important}.single-event .em-event-content .elementor .element or-widget-text-editor>p{margin:0 0 1em!important}.single-event .em-event-c ontent .elementor .elementor-widget-text-editor>p:last-of-type{margin-bott om:0!important}.single-event .em-event-content .elementor p.elementor-icon -box-description{margin:0!important}.single-event .em-event-content .eleme ntor br{display:none!important}.single-event .em-event-single>.em-event-bo okings{background:#fff\;border:1px solid #E7E2F5\;border-radius:16px\;padd ing:32px\;margin:8px 0 48px\;box-shadow:0 6px 20px rgba(31\,26\,61\,.06)\; overflow:hidden}.single-event .em-event-single>.em-event-bookings>h2{font- size:30px!important\;font-weight:700!important\;line-height:1.25!important \;color:#1F1A3D\;margin:0 0 20px!important\;letter-spacing:normal!importan t}.single-event .em-event-single>.em-event-bookings .em-event-booking-form {margin:0!important\;width:100%!important\;max-width:100%!important}.pc-bi g{font-size:18px\;font-weight:700\;line-height:1.35\;color:#1F1A3D}.pc-sub {font-size:15px\;line-height:1.5\;color:#4A4660\;margin-top:4px}.pc-cats u l.event-categories{list-style:none!important\;margin:0!important\;padding: 0!important\;display:flex\;flex-wrap:wrap\;gap:8px}.pc-cats ul.event-categ ories li{margin:0!important\;padding:0}.pc-cats ul.event-categories li a{d isplay:inline-block\;padding:6px 12px\;border-radius:999px\;background-col or:#F6F3FE!important\;color:#6B3FD4!important\;font-weight:600\;font-size: 14px\;line-height:1.3\;text-decoration:none}.pc-cats ul.event-categories l i a:hover{background-color:#ECE6FD!important\;color:#5530B3!important}.pc- a2c .em-event-add-to-calendar{border:1px solid #6B3FD4!important\;color:#6 B3FD4!important\;background:#fff!important\;border-radius:8px\;padding:8px 14px\;font-weight:600\;font-size:14px} Instructor-led virtual trainin g ITIL® Product (Version 5) Learn to manage digital products as int egrated value streams\, aligning product capabilities\, services and busin ess outcomes across their full lifecycle. \n \n \n Accredited ITIL® training\n \n \n \n Exam voucher included\n \n \n \n Taught in English\n \n \n \n Book your place\n \n \n What you will learn\n \n \n \n When [event]#_EVENTDATES#_ EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVENTADDTOCALENDAR[/event] \n \n Price [event]#_EVENTPRICERANGEExcluding VAT. Course ma terials and exam voucher included[/event] \n Book your plac e\n \n \n Event type [event]#_EVENTCATEGORIES[/event] \n \n \n Products as value streams \n \n \n Manage digital products and services as one system\, from pro duct capabilities to business outcomes. \n \n \n Ready for AI-driven work \n \n \n Practical guidance for complex\, AI-driven environments\, including AI-enabled ways of worki ng. \n \n \n Exam included \n \n \n Your exam voucher is part of the course and can be used within 12 months of finishing it. \n At a glance \n \n F ormat Live virtual classroom \n \n Level Builds o n Foundation \n \n Exam Voucher included \n \n Language English \n \n Trainer Robert Edward Pinnington About the course This 3-day ITIL® Product (Version 5) course shows you how to manage digital products as integrated value st reams\, aligning product capabilities\, services and business outcomes acr oss the full lifecycle\, with practical guidance for complex\, AI-driven e nvironments.You learn how to bridge product strategy with operational exec ution: navigating complex market dynamics\, fostering cross-functional col laboration and driving continuous value realisation. What will you learn ? \n \n \n Products and services as one system \n \n \n How digital products provide capabilities\, how digital services enable value\, and how to manage both as one system. \n \n \n Product value streams \n \n \n Identify\, map and improve value streams to optimise flow\, reduce waste and achieve measurable outcomes. \n \n \n Roadmaps and strategy \n \n \n Align product r oadmaps with strategy through structured discovery\, prioritisation and ev idence-based decisions. \n \n \n Human-centred de sign \n \n \n Apply design thinking to create user-c entred\, scalable\, resilient and sustainable digital products. \n \n \n Acquisition decisions \n \n \n Make informed decisions on technology\, talent and suppliers for scalab ility and long-term resilience. \n \n \n Design i nto build \n \n \n Integrate design into build activ ities with automation\, testing\, governance and technical debt management . \n \n \n Product transitions \n \n \n Run structured\, risk-aware transitions with operational read iness and observability from day one. \n \n \n Re liability and SRE \n \n \n Apply SRE principles\, ob servability\, capacity and continuity planning\, monitoring and automation . \n \n \n AI-enabled ways of working \n \n \n Integrate AI-enabled practices into product developmen t and support. \n Who should attend This course is for IT servi ce management practitioners involved in managing the operation and end-to- end delivery of IT-enabled digital products and services: \n \n \n IT service management practitioners\n \n \n \n People who manage the operation of digita l products and services\n \n \n \n Peo ple responsible for the end-to-end delivery of IT-enabled products and ser vices\n \n \n Prerequisites Any ITIL 4 certification\, ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5). Exam r esults are only released with proof of completed training through an accre dited training organisation or ITIL official eLearning. What is included \n \n \n Official Learner Workbook \n \n \n PeopleCert’s ITIL® Product (Version 5) workbook\, w ith the syllabus\, a quick reference guide and two sample exams. \n \n \n Online training environment \n \n \n Access to the PeopleCert ITIL Product (Version 5) online trainin g environment. \n \n \n Official ITIL Product boo k \n \n \n The digital edition of the official ITIL Product (Version 5) book. \n \n \n Exam voucher \n \n \n Take the ITIL Product exam within 12 months after completing the course. \n Booking for a group? Prices are shown without VAT\; VAT may be added depending on your location. After yo ur booking we contact you with the final price. You can also buy course vo uchers in advance and use them for any future course. Do you have a group of at least three participants? Ask us for a group discount. \n Ask about group prices\n \n \n \n Your train er \n \n \n Robert Edward Pinnington is your trainer for this course. \n \n Trainer profile on LinkedIn \n \n \n \n Language \n \n \n This course is given in English with English courseware. \n R eady to start with ITIL® Product? Reserve your place in the booking form below. \n Book your place\n ATTACH;FMTTYPE=image/jpeg:https://polychor-academy.com/wp-content/uploads/ 2026/08/ITIL-Product-Version-5-small-e1787560746877.png CATEGORIES:English,Europe,ITIL 5,Robert Edward Pinnington END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Berlin X-LIC-LOCATION:Europe/Berlin BEGIN:DAYLIGHT DTSTART:20270328T030000 TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR