BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.9//EN BEGIN:VEVENT UID:518@polychor-academy.com DTSTART;TZID=Europe/Bucharest:20271108T090000 DTEND;TZID=Europe/Bucharest:20271110T163000 DTSTAMP:20261021T162327Z URL:https://polychor-academy.com/events/itil-foundation-version-5-7/ SUMMARY:ITIL® Foundation (version 5) DESCRIPTION:/* Polychor event layout: shows only the Elementor layout on ev ent pages and keeps Events Manager's styles off it */.single-event article >.entry-header{display:none!important}.single-event .em-event-single>.em-i tem-header{display:none!important}.single-event #comments{display:none!imp ortant}.single-event .em-event-single>.em-event-content{margin:0!important }.single-event .em-event-content .elementor p{display:none!important}.sing le-event .em-event-content .elementor .elementor-widget-text-editor>p\,.si ngle-event .em-event-content .elementor p.elementor-icon-box-description{d isplay:block!important}.single-event .em-event-content .elementor .element or-widget-text-editor>p{margin:0 0 1em!important}.single-event .em-event-c ontent .elementor .elementor-widget-text-editor>p:last-of-type{margin-bott om:0!important}.single-event .em-event-content .elementor p.elementor-icon -box-description{margin:0!important}.single-event .em-event-content .eleme ntor br{display:none!important}.single-event .em-event-single>.em-event-bo okings{background:#fff\;border:1px solid #E7E2F5\;border-radius:16px\;padd ing:32px\;margin:8px 0 48px\;box-shadow:0 6px 20px rgba(31\,26\,61\,.06)\; overflow:hidden}.single-event .em-event-single>.em-event-bookings>h2{font- size:30px!important\;font-weight:700!important\;line-height:1.25!important \;color:#1F1A3D\;margin:0 0 20px!important\;letter-spacing:normal!importan t}.single-event .em-event-single>.em-event-bookings .em-event-booking-form {margin:0!important\;width:100%!important\;max-width:100%!important}.pc-bi g{font-size:18px\;font-weight:700\;line-height:1.35\;color:#1F1A3D}.pc-sub {font-size:15px\;line-height:1.5\;color:#4A4660\;margin-top:4px}.pc-cats u l.event-categories{list-style:none!important\;margin:0!important\;padding: 0!important\;display:flex\;flex-wrap:wrap\;gap:8px}.pc-cats ul.event-categ ories li{margin:0!important\;padding:0}.pc-cats ul.event-categories li a{d isplay:inline-block\;padding:6px 12px\;border-radius:999px\;background-col or:#F6F3FE!important\;color:#6B3FD4!important\;font-weight:600\;font-size: 14px\;line-height:1.3\;text-decoration:none}.pc-cats ul.event-categories l i a:hover{background-color:#ECE6FD!important\;color:#5530B3!important}.pc- a2c .em-event-add-to-calendar{border:1px solid #6B3FD4!important\;color:#6 B3FD4!important\;background:#fff!important\;border-radius:8px\;padding:8px 14px\;font-weight:600\;font-size:14px} Instructor-led virtual trainin g ITIL® Foundation (Version 5) Learn the shared language of digital product and service management\, see how the ITIL framework fits together\ , and finish ready to take the ITIL (Version 5) Foundation exam. \n \n \n Accredited ITIL® training\n \n \n \n Exam voucher included\n \n \ n \n Taught in English\n \n \n \n Book your place\n \n \n What you wil l learn\n \n \n \n When [event]#_EVENTDATES#_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVENTA DDTOCALENDAR[/event] \n \n Price [event]#_EVENTPRICERANGEC ourse materials and exam voucher included[/event] \n Book y our place\n \n \n Event type [event]#_EVENTCATEGORIES[/eve nt] \n \n \n The entry point to ITIL (Version 5) \n \n \n Foundation is the first course in the schem e and the prerequisite for every other ITIL (Version 5) course. \n \n \n One language for IT and product teams \n \n \n ITIL (Version 5) brings IT management and digital produ ct and service management into one lifecycle\, so teams work from the same terms. \n \n \n Exam included \n \n \n Your exam voucher is part of the course and can be used withi n 12 months of finishing it. \n At a glance \n \n Format Live virtual classroom \n \n Level Entr y point into ITIL \n \n Exam Voucher included \ n \n Language English \n \n Trainer Pe ter Krischel About the course ITIL® Foundation (Version 5) is the ma ndatory first step in the ITIL (Version 5) certification scheme. It introd uces the foundations of digital product and service management and gives y our organisation a common language for good practice.Digital change is res haping how products and services are designed\, delivered and improved. IT IL (Version 5) joins traditional IT management with digital product and se rvice management in a single lifecycle. In this course you see how the gui ding principles\, models and core concepts work together to focus on value \, outcomes and experience\, and how organisations use them to improve per formance\, collaboration and the experience of their stakeholders. What will you learn? \n \n \n Digital product and se rvice management \n \n \n The key concepts behind ma naging digital products and services today. \n \n \n Value co-creation \n \n \n How value is created together with consumers and partners. \n \n \n Th e product and service lifecycle \n \n \n The ITIL li fecycle model and how each activity contributes to value. \n \n \n The ITIL value system \n \n \n How the parts of ITIL work together to turn demand into value. \n \n \n The ITIL value chain \n \n \n Th e activities an organisation combines to respond to demand. \n \n \n The four dimensions \n \n \n The four dimensions of product and service management and why all four matter . \n \n \n ITIL management practices \n \n \n What the management practices are and how they support everyday work. \n \n \n The guiding principles \n \n \n How to apply the ITIL guiding principles to r eal decisions. \n Who should attend Anyone working in an organi sation that manages digital products\, services\, customer experience or e nd-to-end digital operations\, including: \n \n \n ITSM and IT operations professionals\n \n \n \n Service managers and product managers\n \n \n \n Customer experience leaders\n \n \n \n Internal technical and digital delivery team s\n \n \n \n Enterprise leaders and tr ansformation teams\n \n \n \n Managed service providers\n \n \n \n Anyone pl anning further ITIL (Version 5) certifications\n \n \n Prerequisites There is no formal prerequisite. Some familiarity with IT m anagement\, product management\, service management or experience manageme nt is recommended. The exam at a glance 40 questions Multipl e choice 60 minutes Closed book 65% to pass (2 6 of 40) What is included \n \n \n Official Learner Workbook \n \n \n PeopleCert's ITIL (Versio n 5) Foundation workbook\, with the syllabus\, a quick reference guide and two sample exams. \n \n \n Online training envir onment \n \n \n Access to the PeopleCert ITIL (Versi on 5) Foundation online learning environment. \n \n \n Official ITIL Foundation book \n \n \n The dig ital edition of the official ITIL (Version 5) Foundation publication. \n \n \n Exam voucher \n \n \n Take the Foundation exam when you are ready\, within 12 months of completi ng the course. \n Already hold ITIL 4 Foundation? You can move to ITIL (Version 5) with our shorter ITIL Foundation Bridge (Version 5) e- learning course instead. \n View the Bridge course\n \n \n \n Your trainer \n \n \n Pe ter Krischel\, accredited ITIL® trainer. \n \n Tra iner profile on LinkedIn\n \n \n \n Language \n \n \n This course is given in English with English co urseware. \n Ready to start with ITIL (Version 5)? Reserve your place in the booking form below. \n Book your place\n ATTACH;FMTTYPE=image/jpeg:https://polychor-academy.com/wp-content/uploads/ 2026/08/ITIL-Foundation-Version-5-vertical@3x.png CATEGORIES:English,Europe,ITIL 5,Peter Krischel END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Bucharest X-LIC-LOCATION:Europe/Bucharest BEGIN:STANDARD DTSTART:20271031T030000 TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET END:STANDARD END:VTIMEZONE END:VCALENDAR