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UID:157@polychor-academy.com
DTSTART;TZID=Europe/Bucharest:20261026T090000
DTEND;TZID=Europe/Bucharest:20261028T163000
DTSTAMP:20260917T052706Z
URL:https://polychor-academy.com/events/itil-foundation-version-5-26281026
 /
SUMMARY:ITIL® Foundation (version 5)
DESCRIPTION:Overview\nThe ITIL® Foundation (Version 5) instructor-led virt
 ual training course serves as the mandatory entry point into the ITIL (Ver
 sion 5) certification scheme\, acting as a crucial prerequisite for all su
 bsequent ITIL courses. This comprehensive training program introduces the 
 foundational concepts of digital product and service management while esta
 blishing a standardized\, common language to drive effective practices acr
 oss modern organizations.\nRapid digital technology advancements and ongoi
 ng digital transformations are driving a fundamental shift in how organiza
 tions conceptualize and create value. This evolution extends far beyond si
 mple IT modernization\, reshaping how digital products and services are de
 signed\, delivered\, and continually enhanced over time. ITIL (Version 5) 
 bridges traditional IT management with modern digital product and service 
 management\, seamlessly unifying these methodologies into a single\, cohes
 ive lifecycle.\nThroughout the curriculum\, ITIL Foundation (Version 5) de
 livers a thorough overview of the entire ITIL framework—highlighting its
  guiding principles\, core models\, and foundational concepts—while demo
 nstrating how these elements work together to prioritize value\, business 
 outcomes\, and exceptional experiences.\nThis 3-day certification course e
 mpowers learners to understand how value is actively co-created through th
 e optimized management of products and services. Participants will discove
 r how organizations apply practical ITIL guidance to elevate performance\,
  boost team collaboration\, improve project outcomes\, and refine the over
 all stakeholder experience\, ultimately providing actionable insights to e
 nhance both individual workflows and broader organizational success.\n\nWh
 o should attend\nITIL Foundation (Version 5) training is essential for ind
 ividuals working in organizations committed to managing digital products\,
  services\, customer experience\, and end-to-end digital operations. This 
 includes ITSM and IT operations professionals\, service managers\, product
  managers\, CX leaders\, internal technical teams\, digital delivery teams
 \, enterprise leaders and transformation teams\, and managed service provi
 ders. This course is also mandatory for individuals planning on certifying
  in advanced ITIL framework classes.\nPrerequisites\nFamiliarity with some
  aspects of IT management\, product management\, service management\, or e
 xperience management is recommended.\nCourse objectives\n\n 	Key concepts 
 of digital product and service management\n 	How value is co-created with 
 consumers and partners\n 	The ITIL product and service lifecycle model\n 	
 The ITIL value system\n 	The ITIL value chain\n 	The four dimensions of Pr
 oduct and Service Management\n 	The ITIL Management Practices\n 	The ITIL 
 guiding principles\n\nTraining materials\n\n 	Peoplecert official ITIL5® 
 Foundation Learner Workbook (including Syllabus\, Quick Reference Guide an
 d two Sample Exams)\n 	Peoplecert ITIL5 Foundation online training environ
 ment\n 	Peoplecert official ITIL5 Foundation Book (Digital Version)\n 	ITI
 L5® Foundation Exam Voucher to take the exam within 12 months after compl
 eting the course\n\nTrainer\n\n 	Peter Krischel\n\nLanguage\n\n 	This cour
 se is given in English with English courseware.\n
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CATEGORIES:English Virtual,ITIL 5,Peter Krischel Virtual
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DTSTART:20261025T030000
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