BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.12//EN BEGIN:VEVENT UID:157@polychor-academy.com DTSTART;TZID=Europe/Bucharest:20261026T090000 DTEND;TZID=Europe/Bucharest:20261028T163000 DTSTAMP:20261017T102615Z URL:https://polychor-academy.com/events/itil-foundation-version-5-26281026 / SUMMARY:ITIL® Foundation (version 5) DESCRIPTION:/* Polychor event layout: shows only the Elementor layout on ev ent pages and keeps Events Manager's styles off it */.single-event article >.entry-header{display:none!important}.single-event .em-event-single>.em-i tem-header{display:none!important}.single-event #comments{display:none!imp ortant}.single-event .em-event-single>.em-event-content{margin:0!important }.single-event .em-event-content .elementor p{display:none!important}.sing le-event .em-event-content .elementor .elementor-widget-text-editor>p\,.si ngle-event .em-event-content .elementor p.elementor-icon-box-description{d isplay:block!important}.single-event .em-event-content .elementor .element or-widget-text-editor>p{margin:0 0 1em!important}.single-event .em-event-c ontent .elementor .elementor-widget-text-editor>p:last-of-type{margin-bott om:0!important}.single-event .em-event-content .elementor p.elementor-icon -box-description{margin:0!important}.single-event .em-event-content .eleme ntor br{display:none!important}.single-event .em-event-single>.em-event-bo okings{background:#fff\;border:1px solid #E7E2F5\;border-radius:16px\;padd ing:32px\;margin:8px 0 48px\;box-shadow:0 6px 20px rgba(31\,26\,61\,.06)\; overflow:hidden}.single-event .em-event-single>.em-event-bookings>h2{font- size:30px!important\;font-weight:700!important\;line-height:1.25!important \;color:#1F1A3D\;margin:0 0 20px!important\;letter-spacing:normal!importan t}.single-event .em-event-single>.em-event-bookings .em-event-booking-form {margin:0!important\;width:100%!important\;max-width:100%!important}.pc-bi g{font-size:18px\;font-weight:700\;line-height:1.35\;color:#1F1A3D}.pc-sub {font-size:15px\;line-height:1.5\;color:#4A4660\;margin-top:4px}.pc-cats u l.event-categories{list-style:none!important\;margin:0!important\;padding: 0!important\;display:flex\;flex-wrap:wrap\;gap:8px}.pc-cats ul.event-categ ories li{margin:0!important\;padding:0}.pc-cats ul.event-categories li a{d isplay:inline-block\;padding:6px 12px\;border-radius:999px\;background-col or:#F6F3FE!important\;color:#6B3FD4!important\;font-weight:600\;font-size: 14px\;line-height:1.3\;text-decoration:none}.pc-cats ul.event-categories l i a:hover{background-color:#ECE6FD!important\;color:#5530B3!important}.pc- a2c .em-event-add-to-calendar{border:1px solid #6B3FD4!important\;color:#6 B3FD4!important\;background:#fff!important\;border-radius:8px\;padding:8px 14px\;font-weight:600\;font-size:14px}\n\nInstructor-led virtual training \nITIL® Foundation (Version 5)\nLearn the shared language of digital prod uct and service management\, see how the ITIL framework fits together\, an d finish ready to take the ITIL (Version 5) Foundation exam.\n\n \nAccred ited ITIL® training\n \nExam voucher included\n \nTaught in English\n\n \nBook your place\n\n\nWhat you will learn\n\n\n\nWhen [event]#_EVENTDATES #_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVENTADDTOCALENDAR[/event]\ n\nPrice [event]#_EVENTPRICERANGECourse materials and exam voucher include d[/event] \nBook your place\n\n\nEvent type [event]#_EVENTCATEGORIES[/even t]\nThe entry point to ITIL (Version 5)\nFoundation is the first course in the scheme and the prerequisite for every other ITIL (Version 5) course.\ n\n \;\nOne language for IT and product teams\nITIL (Version 5) brings IT management and digital product and service management into one lifecyc le\, so teams work from the same terms.\n\n \;\nExam included\nYour ex am voucher is part of the course and can be used within 12 months of finis hing it.\nAt a glance\nFormat Live virtual classroom\n\nLevel Entry point into ITIL\n\nExam Voucher included\n\nLanguage English\n\nTrainer Peter Kr ischel\nAbout the course\nITIL® Foundation (Version 5) is the mandatory f irst step in the ITIL (Version 5) certification scheme. It introduces the foundations of digital product and service management and gives your organ isation a common language for good practice.\n\nDigital change is reshapin g how products and services are designed\, delivered and improved. ITIL (V ersion 5) joins traditional IT management with digital product and service management in a single lifecycle. In this course you see how the guiding principles\, models and core concepts work together to focus on value\, ou tcomes and experience\, and how organisations use them to improve performa nce\, collaboration and the experience of their stakeholders.\nWhat will y ou learn?\n \;\nDigital product and service management\nThe key concep ts behind managing digital products and services today.\n\n \;\nValue co-creation\nHow value is created together with consumers and partners.\n\ n \;\nThe product and service lifecycle\nThe ITIL lifecycle model and how each activity contributes to value.\n\n \;\nThe ITIL value system\ nHow the parts of ITIL work together to turn demand into value.\n\n \; \nThe ITIL value chain\nThe activities an organisation combines to respond to demand.\n\n \;\nThe four dimensions\nThe four dimensions of produc t and service management and why all four matter.\n\n \;\nITIL managem ent practices\nWhat the management practices are and how they support ever yday work.\n\n \;\nThe guiding principles\nHow to apply the ITIL guidi ng principles to real decisions.\nWho should attend\nAnyone working in an organisation that manages digital products\, services\, customer experienc e or end-to-end digital operations\, including:\n\n \nITSM and IT operati ons professionals\n \nService managers and product managers\n \nCustomer experience leaders\n \nInternal technical and digital delivery teams\n \nEnterprise leaders and transformation teams\n \nManaged service provide rs\n \nAnyone planning further ITIL (Version 5) certifications\n\nPrerequ isites\nThere is no formal prerequisite. Some familiarity with IT manageme nt\, product management\, service management or experience management is r ecommended.\nThe exam at a glance\n40 questions Multiple choice 60 minutes Closed book 65% to pass (26 of 40)\nWhat is included\n \;\nOfficial L earner Workbook\nPeopleCert's ITIL (Version 5) Foundation workbook\, with the syllabus\, a quick reference guide and two sample exams.\n\n \;\nO nline training environment\nAccess to the PeopleCert ITIL (Version 5) Foun dation online learning environment.\n\n \;\nOfficial ITIL Foundation b ook\nThe digital edition of the official ITIL (Version 5) Foundation publi cation.\n\n \;\nExam voucher\nTake the Foundation exam when you are re ady\, within 12 months of completing the course.\nAlready hold ITIL 4 Foun dation?\nYou can move to ITIL (Version 5) with our shorter ITIL Foundation Bridge (Version 5) e-learning course instead.\n\n\nView the Bridge course \n\nYour trainer\nPeter Krischel\, accredited ITIL® trainer.\n\n\nTrainer profile on LinkedIn\n\nLanguage\nThis course is given in English with Eng lish courseware.\nReady to start with ITIL (Version 5)?\nReserve your plac e in the booking form below.\n\nBook your place\n ATTACH;FMTTYPE=image/jpeg:https://polychor-academy.com/wp-content/uploads/ 2026/08/ITIL-Foundation-Version-5-vertical@3x.png CATEGORIES:English,Europe,ITIL 5 EN,Peter Krischel END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Bucharest X-LIC-LOCATION:Europe/Bucharest BEGIN:STANDARD DTSTART:20261025T030000 TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET END:STANDARD END:VTIMEZONE END:VCALENDAR