BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.14//EN BEGIN:VEVENT UID:513@polychor-academy.com DTSTART;TZID=Europe/Amsterdam:20270405T090000 DTEND;TZID=Europe/Amsterdam:20270407T163000 DTSTAMP:20261101T203850Z URL:https://polychor-academy.com/events/itil-foundation-version-5-2/ SUMMARY:ITIL® Foundation EN (version 5) DESCRIPTION:/* Polychor event layout: shows only the Elementor layout on ev ent pages and keeps Events Manager's styles off it */.single-event article >.entry-header{display:none!important}.single-event .em-event-single>.em-i tem-header{display:none!important}.single-event #comments{display:none!imp ortant}.single-event .em-event-single>.em-event-content{margin:0!important }.single-event .em-event-content .elementor p{display:none!important}.sing le-event .em-event-content .elementor .elementor-widget-text-editor>p\,.si ngle-event .em-event-content .elementor p.elementor-icon-box-description{d isplay:block!important}.single-event .em-event-content .elementor .element or-widget-text-editor>p{margin:0 0 1em!important}.single-event .em-event-c ontent .elementor .elementor-widget-text-editor>p:last-of-type{margin-bott om:0!important}.single-event .em-event-content .elementor p.elementor-icon -box-description{margin:0!important}.single-event .em-event-content .eleme ntor br{display:none!important}.single-event .em-event-single>.em-event-bo okings{background:#fff\;border:1px solid #E7E2F5\;border-radius:16px\;padd ing:32px\;margin:8px 0 48px\;box-shadow:0 6px 20px rgba(31\,26\,61\,.06)\; overflow:hidden}.single-event .em-event-single>.em-event-bookings>h2{font- size:30px!important\;font-weight:700!important\;line-height:1.25!important \;color:#1F1A3D\;margin:0 0 20px!important\;letter-spacing:normal!importan t}.single-event .em-event-single>.em-event-bookings .em-event-booking-form {margin:0!important\;width:100%!important\;max-width:100%!important}.pc-bi g{font-size:18px\;font-weight:700\;line-height:1.35\;color:#1F1A3D}.pc-sub {font-size:15px\;line-height:1.5\;color:#4A4660\;margin-top:4px}.pc-cats u l.event-categories{list-style:none!important\;margin:0!important\;padding: 0!important\;display:flex\;flex-wrap:wrap\;gap:8px}.pc-cats ul.event-categ ories li{margin:0!important\;padding:0}.pc-cats ul.event-categories li a{d isplay:inline-block\;padding:6px 12px\;border-radius:999px\;background-col or:#F6F3FE!important\;color:#6B3FD4!important\;font-weight:600\;font-size: 14px\;line-height:1.3\;text-decoration:none}.pc-cats ul.event-categories l i a:hover{background-color:#ECE6FD!important\;color:#5530B3!important}.pc- a2c .em-event-add-to-calendar{border:1px solid #6B3FD4!important\;color:#6 B3FD4!important\;background:#fff!important\;border-radius:8px\;padding:8px 14px\;font-weight:600\;font-size:14px} Instructor-led virtual trainin g ITIL® Foundation EN (Version 5) Learn the shared language of digi tal product and service management\, see how the ITIL framework fits toget her\, and finish ready to take the ITIL (Version 5) Foundation exam. \ n \n \n Accredited ITIL® training\n \n \n \n Exam voucher included\n \n \n \n Taught in English\n \n \n \n Book your place\n \n \n What you will learn\n \n \n \n When [event]#_EVENTDATES#_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EV ENTADDTOCALENDAR[/event] \n \n Price [event]#_EVENTPRICERA NGECourse materials and exam voucher included[/event] \n Bo ok your place\n \n \n Event type [event]#_EVENTCATEGORIES[ /event] \n \n \n The entry point to ITIL (Version 5) \n \n \n Foundation is the first course in the s cheme and the prerequisite for every other ITIL (Version 5) course. \n \n \n One language for IT and product teams \n \n \n ITIL (Version 5) brings IT management and digital p roduct and service management into one lifecycle\, so teams work from the same terms. \n \n \n Exam included \n \n \n Your exam voucher is part of the course and can be used w ithin 12 months of finishing it. \n At a glance \n \n Format Live virtual classroom \n \n Level Entry point into ITIL \n \n Exam Voucher included \n \n Language English \n \n Trainer Peter Krischel About the course ITIL® Foundation (Version 5) is th e mandatory first step in the ITIL (Version 5) certification scheme. It in troduces the foundations of digital product and service management and giv es your organisation a common language for good practice.Digital change is reshaping how products and services are designed\, delivered and improved . ITIL (Version 5) joins traditional IT management with digital product an d service management in a single lifecycle. In this course you see how the guiding principles\, models and core concepts work together to focus on v alue\, outcomes and experience\, and how organisations use them to improve performance\, collaboration and the experience of their stakeholders. W hat will you learn? \n \n \n Digital product an d service management \n \n \n The key concepts behin d managing digital products and services today. \n \n \ n Value co-creation \n \n \n How value is crea ted together with consumers and partners. \n \n \n The product and service lifecycle \n \n \n The ITI L lifecycle model and how each activity contributes to value. \n \n \n The ITIL value system \n \n \n How the parts of ITIL work together to turn demand into value. \n \n \n The ITIL value chain \n \n \n The activities an organisation combines to respond to demand. \n \n \n The four dimensions \n \n \n The four dimensions of product and service management and why all four ma tter. \n \n \n ITIL management practices \n \n \n What the management practices are and how they supp ort everyday work. \n \n \n The guiding principle s \n \n \n How to apply the ITIL guiding principles to real decisions. \n Who should attend Anyone working in an or ganisation that manages digital products\, services\, customer experience or end-to-end digital operations\, including: \n \n \n ITSM and IT operations professionals\n \n \n \n Service managers and product managers\n \n \n \n Customer experience leaders\n \n \n \n Internal technical and digital delivery teams\n \n \n \n Enterprise leaders an d transformation teams\n \n \n \n Mana ged service providers\n \n \n \n Anyon e planning further ITIL (Version 5) certifications\n \n \n Prerequisites There is no formal prerequisite. Some familiarity with IT management\, product management\, service management or experience mana gement is recommended. The exam at a glance 40 questions Mul tiple choice 60 minutes Closed book 65% to pas s (26 of 40) What is included \n \n \n Offi cial Learner Workbook \n \n \n PeopleCert's ITIL (Ve rsion 5) Foundation workbook\, with the syllabus\, a quick reference guide and two sample exams. \n \n \n Online training e nvironment \n \n \n Access to the PeopleCert ITIL (V ersion 5) Foundation online learning environment. \n \n \n Official ITIL Foundation book \n \n \n The digital edition of the official ITIL (Version 5) Foundation publication. \n \n \n Exam voucher \n \n \n Take the Foundation exam when you are ready\, within 12 months of comp leting the course. \n Already hold ITIL 4 Foundation? You can m ove to ITIL (Version 5) with our shorter ITIL Foundation Bridge (Version 5 ) e-learning course instead. \n View the Bridge course\n \n \n \n Your trainer \n \n \n Peter Krischel\, accredited ITIL® trainer. \n \n Trainer profile on LinkedIn\n \n \n \n Language \n \n \n This course is given in English with Englis h courseware. \n Ready to start with ITIL (Version 5)? Reserve your place in the booking form below. \n Book your place\n ATTACH;FMTTYPE=image/jpeg:https://polychor-academy.com/wp-content/uploads/ 2026/08/ITIL-Foundation-Version-5-vertical@3x.png CATEGORIES:English,Europe,ITIL 5 EN,Peter Krischel END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Amsterdam X-LIC-LOCATION:Europe/Amsterdam BEGIN:DAYLIGHT DTSTART:20270328T030000 TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR