BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.13//EN BEGIN:VEVENT UID:407@polychor-academy.com DTSTART;TZID=Europe/Amsterdam:20270106T090000 DTEND;TZID=Europe/Amsterdam:20270108T163000 DTSTAMP:20261101T190811Z URL:https://polychor-academy.com/events/itil-foundation-version-5-07080127 / SUMMARY:ITIL® Foundation EN (version 5) DESCRIPTION:/* Polychor event layout: shows only the Elementor layout on ev ent pages and keeps Events Manager's styles off it */.single-event article >.entry-header{display:none!important}.single-event .em-event-single>.em-i tem-header{display:none!important}.single-event #comments{display:none!imp ortant}.single-event .em-event-single>.em-event-content{margin:0!important }.single-event .em-event-content .elementor p{display:none!important}.sing le-event .em-event-content .elementor .elementor-widget-text-editor>p\,.si ngle-event .em-event-content .elementor p.elementor-icon-box-description{d isplay:block!important}.single-event .em-event-content .elementor .element or-widget-text-editor>p{margin:0 0 1em!important}.single-event .em-event-c ontent .elementor .elementor-widget-text-editor>p:last-of-type{margin-bott om:0!important}.single-event .em-event-content .elementor p.elementor-icon -box-description{margin:0!important}.single-event .em-event-content .eleme ntor br{display:none!important}.single-event .em-event-single>.em-event-bo okings{background:#fff\;border:1px solid #E7E2F5\;border-radius:16px\;padd ing:32px\;margin:8px 0 48px\;box-shadow:0 6px 20px rgba(31\,26\,61\,.06)\; overflow:hidden}.single-event .em-event-single>.em-event-bookings>h2{font- size:30px!important\;font-weight:700!important\;line-height:1.25!important \;color:#1F1A3D\;margin:0 0 20px!important\;letter-spacing:normal!importan t}.single-event .em-event-single>.em-event-bookings .em-event-booking-form {margin:0!important\;width:100%!important\;max-width:100%!important}.pc-bi g{font-size:18px\;font-weight:700\;line-height:1.35\;color:#1F1A3D}.pc-sub {font-size:15px\;line-height:1.5\;color:#4A4660\;margin-top:4px}.pc-cats u l.event-categories{list-style:none!important\;margin:0!important\;padding: 0!important\;display:flex\;flex-wrap:wrap\;gap:8px}.pc-cats ul.event-categ ories li{margin:0!important\;padding:0}.pc-cats ul.event-categories li a{d isplay:inline-block\;padding:6px 12px\;border-radius:999px\;background-col or:#F6F3FE!important\;color:#6B3FD4!important\;font-weight:600\;font-size: 14px\;line-height:1.3\;text-decoration:none}.pc-cats ul.event-categories l i a:hover{background-color:#ECE6FD!important\;color:#5530B3!important}.pc- a2c .em-event-add-to-calendar{border:1px solid #6B3FD4!important\;color:#6 B3FD4!important\;background:#fff!important\;border-radius:8px\;padding:8px 14px\;font-weight:600\;font-size:14px} Instructor-led virtual trainin g ITIL® Foundation EN (Version 5) Learn the shared language of digit al product and service management\, see how the ITIL framework fits togeth er\, and finish ready to take the ITIL (Version 5) Foundation exam. \n \n \n Accredited ITIL® training\n \n \n \n Exam voucher included\n \n \n \n Taught in English\n \n \n \n Book your place\n \n \n What you will learn\n \n \n \n W hen [event]#_EVENTDATES#_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVE NTADDTOCALENDAR[/event] \n \n Price [event]#_EVENTPRICERAN GECourse materials and exam voucher included[/event] \n Boo k your place\n \n \n Event type [event]#_EVENTCATEGORIES[/ event] \n \n \n The entry point to ITIL (Version 5) \n \n \n Foundation is the first course in the sc heme and the prerequisite for every other ITIL (Version 5) course. \n \n \n One language for IT and product teams \n \n \n ITIL (Version 5) brings IT management and digital pr oduct and service management into one lifecycle\, so teams work from the s ame terms. \n \n \n Exam included \n \n \n Your exam voucher is part of the course and can be used wi thin 12 months of finishing it. \n At a glance \n \n Format Live virtual classroom \n \n Level E ntry point into ITIL \n \n Exam Voucher included \n \n Language English \n \n Trainer Peter Krischel About the course ITIL® Foundation (Version 5) is the mandatory first step in the ITIL (Version 5) certification scheme. It int roduces the foundations of digital product and service management and give s your organisation a common language for good practice.Digital change is reshaping how products and services are designed\, delivered and improved. ITIL (Version 5) joins traditional IT management with digital product and service management in a single lifecycle. In this course you see how the guiding principles\, models and core concepts work together to focus on va lue\, outcomes and experience\, and how organisations use them to improve performance\, collaboration and the experience of their stakeholders. Wh at will you learn? \n \n \n Digital product and service management \n \n \n The key concepts behind managing digital products and services today. \n \n \n Value co-creation \n \n \n How value is creat ed together with consumers and partners. \n \n \n The product and service lifecycle \n \n \n The ITIL lifecycle model and how each activity contributes to value. \n \n \n The ITIL value system \n \n \n How the parts of ITIL work together to turn demand into value. \n \n \n The ITIL value chain \n \n \n The activities an organisation combines to respond to demand. \n \n \n The four dimensions \n \n \n The four dimensions of product and service management and why all four mat ter. \n \n \n ITIL management practices \n \n \n What the management practices are and how they suppo rt everyday work. \n \n \n The guiding principles \n \n \n How to apply the ITIL guiding principles t o real decisions. \n Who should attend Anyone working in an org anisation that manages digital products\, services\, customer experience o r end-to-end digital operations\, including: \n \n \ n ITSM and IT operations professionals\n \n \n \n Service managers and product managers\n \n \n \n Customer experience leaders\n \n \n \n Internal technical and digital delivery t eams\n \n \n \n Enterprise leaders and transformation teams\n \n \n \n Manag ed service providers\n \n \n \n Anyone planning further ITIL (Version 5) certifications\n \n \n Prerequisites There is no formal prerequisite. Some familiarity with I T management\, product management\, service management or experience manag ement is recommended. The exam at a glance 40 questions Mult iple choice 60 minutes Closed book 65% to pass (26 of 40) What is included \n \n \n Offic ial Learner Workbook \n \n \n PeopleCert's ITIL (Ver sion 5) Foundation workbook\, with the syllabus\, a quick reference guide and two sample exams. \n \n \n Online training en vironment \n \n \n Access to the PeopleCert ITIL (Ve rsion 5) Foundation online learning environment. \n \n \n Official ITIL Foundation book \n \n \n The digital edition of the official ITIL (Version 5) Foundation publication. \n \n \n Exam voucher \n \n \n Take the Foundation exam when you are ready\, within 12 months of compl eting the course. \n Already hold ITIL 4 Foundation? You can mo ve to ITIL (Version 5) with our shorter ITIL Foundation Bridge (Version 5) e-learning course instead. \n View the Bridge course\n \n \n \n Your trainer \n \n \n Peter Krischel\, accredited ITIL® trainer. \n \n Trainer profile on LinkedIn\n \n \n \n Language \n \n \n This course is given in English with English courseware. \n Ready to start with ITIL (Version 5)? Reserve y our place in the booking form below. \n Book your place\n ATTACH;FMTTYPE=image/jpeg:https://polychor-academy.com/wp-content/uploads/ 2026/08/ITIL-Foundation-Version-5-vertical@3x.png CATEGORIES:English,Europe,ITIL 5 EN,Peter Krischel END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Amsterdam X-LIC-LOCATION:Europe/Amsterdam BEGIN:STANDARD DTSTART:20261025T020000 TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET END:STANDARD END:VTIMEZONE END:VCALENDAR