BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.8//EN BEGIN:VEVENT UID:407@polychor-academy.com DTSTART;TZID=Europe/Bucharest:20270106T090000 DTEND;TZID=Europe/Bucharest:20270108T163000 DTSTAMP:20261017T114451Z URL:https://polychor-academy.com/events/itil-foundation-version-5-07080127 / SUMMARY:ITIL® Foundation (version 5) DESCRIPTION:/* Polychor event layout: shows only the Elementor layout on ev ent pages and keeps Events Manager's styles off it */.single-event article >.entry-header{display:none!important}.single-event .em-event-single>.em-i tem-header{display:none!important}.single-event #comments{display:none!imp ortant}.single-event .em-event-single>.em-event-content{margin:0!important }.single-event .em-event-content .elementor p{display:none!important}.sing le-event .em-event-content .elementor .elementor-widget-text-editor>p\,.si ngle-event .em-event-content .elementor p.elementor-icon-box-description{d isplay:block!important}.single-event .em-event-content .elementor .element or-widget-text-editor>p{margin:0 0 1em!important}.single-event .em-event-c ontent .elementor .elementor-widget-text-editor>p:last-of-type{margin-bott om:0!important}.single-event .em-event-content .elementor p.elementor-icon -box-description{margin:0!important}.single-event .em-event-content .eleme ntor br{display:none!important}.single-event .em-event-single>.em-event-bo okings{background:#fff\;border:1px solid #E7E2F5\;border-radius:16px\;padd ing:32px\;margin:8px 0 48px\;box-shadow:0 6px 20px rgba(31\,26\,61\,.06)\; overflow:hidden}.single-event .em-event-single>.em-event-bookings>h2{font- size:30px!important\;font-weight:700!important\;line-height:1.25!important \;color:#1F1A3D\;margin:0 0 20px!important\;letter-spacing:normal!importan t}.single-event .em-event-single>.em-event-bookings .em-event-booking-form {margin:0!important\;width:100%!important\;max-width:100%!important}.pc-bi g{font-size:18px\;font-weight:700\;line-height:1.35\;color:#1F1A3D}.pc-sub {font-size:15px\;line-height:1.5\;color:#4A4660\;margin-top:4px}.pc-cats u l.event-categories{list-style:none!important\;margin:0!important\;padding: 0!important\;display:flex\;flex-wrap:wrap\;gap:8px}.pc-cats ul.event-categ ories li{margin:0!important\;padding:0}.pc-cats ul.event-categories li a{d isplay:inline-block\;padding:6px 12px\;border-radius:999px\;background-col or:#F6F3FE!important\;color:#6B3FD4!important\;font-weight:600\;font-size: 14px\;line-height:1.3\;text-decoration:none}.pc-cats ul.event-categories l i a:hover{background-color:#ECE6FD!important\;color:#5530B3!important}.pc- a2c .em-event-add-to-calendar{border:1px solid #6B3FD4!important\;color:#6 B3FD4!important\;background:#fff!important\;border-radius:8px\;padding:8px 14px\;font-weight:600\;font-size:14px}\n\nInstructor-led virtual training \nITIL® Foundation (Version 5)\nLearn the shared language of digital prod uct and service management\, see how the ITIL framework fits together\, an d finish ready to take the ITIL (Version 5) Foundation exam.\n\n Accredit ed ITIL® training\n Exam voucher included\n Taught in English\n\n\nBook your place\n\n\nWhat you will learn\n\n\n\nWhen [event]#_EVENTDATES#_EVEN TTIMES (#_EVENTTIMEZONE)[/event][event]#_EVENTADDTOCALENDAR[/event]\n\nPri ce [event]#_EVENTPRICERANGECourse materials and exam voucher included[/eve nt] \nBook your place\n\n\nEvent type [event]#_EVENTCATEGORIES[/event]\nTh e entry point to ITIL (Version 5)\nFoundation is the first course in the s cheme and the prerequisite for every other ITIL (Version 5) course.\n\n&nb sp\;\nOne language for IT and product teams\nITIL (Version 5) brings IT ma nagement and digital product and service management into one lifecycle\, s o teams work from the same terms.\n\n \;\nExam included\nYour exam vou cher is part of the course and can be used within 12 months of finishing i t.\nAt a glance\nFormat Live virtual classroom\n\nLevel Entry point into I TIL\n\nExam Voucher included\n\nLanguage English\n\nTrainer Peter Krischel \nAbout the course\nITIL® Foundation (Version 5) is the mandatory first s tep in the ITIL (Version 5) certification scheme. It introduces the founda tions of digital product and service management and gives your organisatio n a common language for good practice.\n\nDigital change is reshaping how products and services are designed\, delivered and improved. ITIL (Version 5) joins traditional IT management with digital product and service manag ement in a single lifecycle. In this course you see how the guiding princi ples\, models and core concepts work together to focus on value\, outcomes and experience\, and how organisations use them to improve performance\, collaboration and the experience of their stakeholders.\nWhat will you lea rn?\n \;\nDigital product and service management\nThe key concepts beh ind managing digital products and services today.\n\n \;\nValue co-cre ation\nHow value is created together with consumers and partners.\n\n  \;\nThe product and service lifecycle\nThe ITIL lifecycle model and how ea ch activity contributes to value.\n\n \;\nThe ITIL value system\nHow t he parts of ITIL work together to turn demand into value.\n\n \;\nThe ITIL value chain\nThe activities an organisation combines to respond to de mand.\n\n \;\nThe four dimensions\nThe four dimensions of product and service management and why all four matter.\n\n \;\nITIL management pr actices\nWhat the management practices are and how they support everyday w ork.\n\n \;\nThe guiding principles\nHow to apply the ITIL guiding pri nciples to real decisions.\nWho should attend\nAnyone working in an organi sation that manages digital products\, services\, customer experience or e nd-to-end digital operations\, including:\n\n ITSM and IT operations prof essionals\n Service managers and product managers\n Customer experience leaders\n Internal technical and digital delivery teams\n Enterprise lea ders and transformation teams\n Managed service providers\n Anyone plann ing further ITIL (Version 5) certifications\n\nPrerequisites\nThere is no formal prerequisite. Some familiarity with IT management\, product managem ent\, service management or experience management is recommended.\nThe exa m at a glance\n40 questions Multiple choice 60 minutes Closed book 65% to pass (26 of 40)\nWhat is included\n \;\nOfficial Learner Workbook\nPeo pleCert's ITIL (Version 5) Foundation workbook\, with the syllabus\, a qui ck reference guide and two sample exams.\n\n \;\nOnline training envir onment\nAccess to the PeopleCert ITIL (Version 5) Foundation online learni ng environment.\n\n \;\nOfficial ITIL Foundation book\nThe digital edi tion of the official ITIL (Version 5) Foundation publication.\n\n \;\n Exam voucher\nTake the Foundation exam when you are ready\, within 12 mont hs of completing the course.\nAlready hold ITIL 4 Foundation?\nYou can mov e to ITIL (Version 5) with our shorter ITIL Foundation Bridge (Version 5) e-learning course instead.\n\n\nView the Bridge course\n\nYour trainer\nPe ter Krischel\, accredited ITIL® trainer.\n\n\nTrainer profile on LinkedIn \n\nLanguage\nThis course is given in English with English courseware.\nRe ady to start with ITIL (Version 5)?\nReserve your place in the booking for m below.\n\nBook your place\n ATTACH;FMTTYPE=image/jpeg:https://polychor-academy.com/wp-content/uploads/ 2026/08/ITIL-Foundation-Version-5-vertical@3x.png CATEGORIES:English,Europe,ITIL 5,Peter Krischel END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Bucharest X-LIC-LOCATION:Europe/Bucharest BEGIN:STANDARD DTSTART:20261025T030000 TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET END:STANDARD END:VTIMEZONE END:VCALENDAR