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UID:704@polychor-academy.com
DTSTART;TZID=Europe/Amsterdam:20271108T090000
DTEND;TZID=Europe/Amsterdam:20271110T163000
DTSTAMP:20261101T191434Z
URL:https://polychor-academy.com/events/itil-foundation-nl-version-5-7/
SUMMARY:ITIL® Foundation NL (version 5)
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  14px\;font-weight:600\;font-size:14px}					Instructor-led virtual trainin
 g					ITIL® Foundation NL (Version 5)		Learn the shared language of digit
 al product and service management\, see how the ITIL framework fits togeth
 er\, and finish ready to take the ITIL (Version 5) Foundation exam.					\n
 							\n													\n										Accredited ITIL® training\n									\n	
 							\n													\n										Exam voucher included\n									\n						
 		\n													\n										Taught in Dutch\n									\n						\n									
 			\n									Book your place\n					\n														\n									What you wi
 ll learn\n					\n																																					\n						\n							Whe
 n		[event]#_EVENTDATES#_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVENT
 ADDTOCALENDAR[/event]					\n						\n							Price		[event]#_EVENTPRICERANGE
 Course materials and exam voucher included[/event]								\n									Book 
 your place\n					\n						\n							Event type		[event]#_EVENTCATEGORIES[/ev
 ent]					\n								\n									\n							The entry point to ITIL (Version 5)
 						\n					\n									\n						Foundation is the first course in the sche
 me and the prerequisite for every other ITIL (Version 5) course.					\n			
 					\n									\n							One language for IT and product teams						\n				
 	\n									\n						ITIL (Version 5) brings IT management and digital prod
 uct and service management into one lifecycle\, so teams work from the sam
 e terms.					\n								\n									\n							Exam included						\n					\n			
 						\n						Your exam voucher is part of the course and can be used with
 in 12 months of finishing it.					\n							At a glance							\n						\n			
 				Format					Live virtual classroom							\n						\n							Level					Ent
 ry point into ITIL							\n						\n							Exam					Voucher included							
 \n						\n							Language					Dutch							\n						\n							Trainer					Pet
 er Krischel					About the course		ITIL® Foundation (Version 5) is the man
 datory first step in the ITIL (Version 5) certification scheme. It introdu
 ces the foundations of digital product and service management and gives yo
 ur organisation a common language for good practice.Digital change is resh
 aping how products and services are designed\, delivered and improved. ITI
 L (Version 5) joins traditional IT management with digital product and ser
 vice management in a single lifecycle. In this course you see how the guid
 ing principles\, models and core concepts work together to focus on value\
 , outcomes and experience\, and how organisations use them to improve perf
 ormance\, collaboration and the experience of their stakeholders.			What w
 ill you learn?							\n								\n									\n							Digital product and ser
 vice management						\n					\n									\n						The key concepts behind man
 aging digital products and services today.					\n								\n									\n				
 			Value co-creation						\n					\n									\n						How value is created t
 ogether with consumers and partners.					\n								\n									\n							The
  product and service lifecycle						\n					\n									\n						The ITIL lif
 ecycle model and how each activity contributes to value.					\n								\n	
 								\n							The ITIL value system						\n					\n									\n						How 
 the parts of ITIL work together to turn demand into value.					\n								\
 n									\n							The ITIL value chain						\n					\n									\n						The
  activities an organisation combines to respond to demand.					\n								\
 n									\n							The four dimensions						\n					\n									\n						The 
 four dimensions of product and service management and why all four matter.
 					\n								\n									\n							ITIL management practices						\n					\
 n									\n						What the management practices are and how they support e
 veryday work.					\n								\n									\n							The guiding principles				
 		\n					\n									\n						How to apply the ITIL guiding principles to re
 al decisions.					\n							Who should attend		Anyone working in an organis
 ation that manages digital products\, services\, customer experience or en
 d-to-end digital operations\, including:					\n							\n													\n			
 							ITSM and IT operations professionals\n									\n								\n								
 					\n										Service managers and product managers\n									\n							
 	\n													\n										Customer experience leaders\n									\n						
 		\n													\n										Internal technical and digital delivery teams
 \n									\n								\n													\n										Enterprise leaders and tra
 nsformation teams\n									\n								\n													\n										Managed s
 ervice providers\n									\n								\n													\n										Anyone pla
 nning further ITIL (Version 5) certifications\n									\n						\n							P
 rerequisites		There is no formal prerequisite. Some familiarity with IT ma
 nagement\, product management\, service management or experience managemen
 t is recommended.			The exam at a glance					40					questions					Multiple
 					choice					60					minutes					Closed					book					65%					to pass (26
  of 40)					What is included							\n								\n									\n							Official 
 Learner Workbook						\n					\n									\n						PeopleCert's ITIL (Version
  5) Foundation workbook\, with the syllabus\, a quick reference guide and 
 two sample exams.					\n								\n									\n							Online training enviro
 nment						\n					\n									\n						Access to the PeopleCert ITIL (Versio
 n 5) Foundation online learning environment.					\n								\n									\n		
 					Official ITIL Foundation book						\n					\n									\n						The digi
 tal edition of the official ITIL (Version 5) Foundation publication.					\
 n								\n									\n							Exam voucher						\n					\n									\n						T
 ake the Foundation exam when you are ready\, within 12 months of completin
 g the course.					\n							Already hold ITIL 4 Foundation?		You can move t
 o ITIL (Version 5) with our shorter ITIL Foundation Bridge (Version 5) e-l
 earning course instead.								\n									View the Bridge course\n					\n	
 							\n									\n							Your trainer						\n					\n									\n						Pet
 er Krischel\, accredited ITIL® trainer.					\n												\n									Trai
 ner profile on LinkedIn\n					\n								\n									\n							Language						
 \n					\n									\n						This course is given in Dutch with Dutch coursew
 are.					\n							Ready to start with ITIL (Version 5)?		Reserve your plac
 e in the booking form below.								\n									Book your place\n					
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CATEGORIES:Dutch,Europe,ITIL 5 NL,Peter Krischel
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