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DTSTART;TZID=Europe/Amsterdam:20270607T090000
DTEND;TZID=Europe/Amsterdam:20270609T163000
DTSTAMP:20261101T191157Z
URL:https://polychor-academy.com/events/itil-foundation-nl-version-5-4/
SUMMARY:ITIL® Foundation NL (version 5)
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  14px\;font-weight:600\;font-size:14px}					Instructor-led virtual trainin
 g					ITIL® Foundation NL (Version 5) 		Learn the shared language of digi
 tal product and service management\, see how the ITIL framework fits toget
 her\, and finish ready to take the ITIL (Version 5) Foundation exam.					\
 n							\n													\n										Accredited ITIL® training\n									\n
 								\n													\n										Exam voucher included\n									\n					
 			\n													\n										Taught in Dutch\n									\n						\n								
 				\n									Book your place\n					\n														\n									What you w
 ill learn\n					\n																																					\n						\n							Wh
 en		[event]#_EVENTDATES#_EVENTTIMES (#_EVENTTIMEZONE)[/event][event]#_EVEN
 TADDTOCALENDAR[/event]					\n						\n							Price		[event]#_EVENTPRICERANG
 ECourse materials and exam voucher included[/event]								\n									Book
  your place\n					\n						\n							Event type		[event]#_EVENTCATEGORIES[/e
 vent]					\n								\n									\n							The entry point to ITIL (Version 5
 )						\n					\n									\n						Foundation is the first course in the sch
 eme and the prerequisite for every other ITIL (Version 5) course.					\n		
 						\n									\n							One language for IT and product teams						\n			
 		\n									\n						ITIL (Version 5) brings IT management and digital pro
 duct and service management into one lifecycle\, so teams work from the sa
 me terms.					\n								\n									\n							Exam included						\n					\n		
 							\n						Your exam voucher is part of the course and can be used wit
 hin 12 months of finishing it.					\n							At a glance							\n						\n		
 					Format					Live virtual classroom							\n						\n							Level					En
 try point into ITIL							\n						\n							Exam					Voucher included						
 	\n						\n							Language					Dutch							\n						\n							Trainer					Pe
 ter Krischel					About the course		ITIL® Foundation (Version 5) is the ma
 ndatory first step in the ITIL (Version 5) certification scheme. It introd
 uces the foundations of digital product and service management and gives y
 our organisation a common language for good practice.Digital change is res
 haping how products and services are designed\, delivered and improved. IT
 IL (Version 5) joins traditional IT management with digital product and se
 rvice management in a single lifecycle. In this course you see how the gui
 ding principles\, models and core concepts work together to focus on value
 \, outcomes and experience\, and how organisations use them to improve per
 formance\, collaboration and the experience of their stakeholders.			What 
 will you learn?							\n								\n									\n							Digital product and se
 rvice management						\n					\n									\n						The key concepts behind ma
 naging digital products and services today.					\n								\n									\n			
 				Value co-creation						\n					\n									\n						How value is created 
 together with consumers and partners.					\n								\n									\n							Th
 e product and service lifecycle						\n					\n									\n						The ITIL li
 fecycle model and how each activity contributes to value.					\n								\n
 									\n							The ITIL value system						\n					\n									\n						How
  the parts of ITIL work together to turn demand into value.					\n								
 \n									\n							The ITIL value chain						\n					\n									\n						Th
 e activities an organisation combines to respond to demand.					\n								
 \n									\n							The four dimensions						\n					\n									\n						The
  four dimensions of product and service management and why all four matter
 .					\n								\n									\n							ITIL management practices						\n					
 \n									\n						What the management practices are and how they support 
 everyday work.					\n								\n									\n							The guiding principles			
 			\n					\n									\n						How to apply the ITIL guiding principles to r
 eal decisions.					\n							Who should attend		Anyone working in an organi
 sation that manages digital products\, services\, customer experience or e
 nd-to-end digital operations\, including:					\n							\n													\n		
 								ITSM and IT operations professionals\n									\n								\n							
 						\n										Service managers and product managers\n									\n						
 		\n													\n										Customer experience leaders\n									\n					
 			\n													\n										Internal technical and digital delivery team
 s\n									\n								\n													\n										Enterprise leaders and tr
 ansformation teams\n									\n								\n													\n										Managed 
 service providers\n									\n								\n													\n										Anyone pl
 anning further ITIL (Version 5) certifications\n									\n						\n							
 Prerequisites		There is no formal prerequisite. Some familiarity with IT m
 anagement\, product management\, service management or experience manageme
 nt is recommended.			The exam at a glance					40					questions					Multipl
 e					choice					60					minutes					Closed					book					65%					to pass (2
 6 of 40)					What is included							\n								\n									\n							Official
  Learner Workbook						\n					\n									\n						PeopleCert's ITIL (Versio
 n 5) Foundation workbook\, with the syllabus\, a quick reference guide and
  two sample exams.					\n								\n									\n							Online training envir
 onment						\n					\n									\n						Access to the PeopleCert ITIL (Versi
 on 5) Foundation online learning environment.					\n								\n									\n	
 						Official ITIL Foundation book						\n					\n									\n						The dig
 ital edition of the official ITIL (Version 5) Foundation publication.					
 \n								\n									\n							Exam voucher						\n					\n									\n						
 Take the Foundation exam when you are ready\, within 12 months of completi
 ng the course.					\n							Already hold ITIL 4 Foundation?		You can move 
 to ITIL (Version 5) with our shorter ITIL Foundation Bridge (Version 5) e-
 learning course instead.								\n									View the Bridge course\n					\n
 								\n									\n							Your trainer						\n					\n									\n						Pe
 ter Krischel\, accredited ITIL® trainer.					\n												\n									Tra
 iner profile on LinkedIn\n					\n								\n									\n							Language					
 	\n					\n									\n						This course is given in Dutch with Dutch course
 ware.					\n							Ready to start with ITIL (Version 5)?		Reserve your pla
 ce in the booking form below.								\n									Book your place\n					
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CATEGORIES:Dutch,Europe,ITIL 5 NL,Peter Krischel
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