BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.12//EN BEGIN:VEVENT UID:888@polychor-academy.com DTSTART;TZID=Europe/London:20270927T090000 DTEND;TZID=Europe/London:20270929T163000 DTSTAMP:20261101T191349Z URL:https://polychor-academy.com/events/itil-foundation-en-version-5-2/ SUMMARY:ITIL® Foundation EN (version 5) DESCRIPTION:/* Polychor event layout: shows only the Elementor layout on ev ent pages and keeps Events Manager's styles off it */.single-event article >.entry-header{display:none!important}.single-event .em-event-single>.em-i tem-header{display:none!important}.single-event #comments{display:none!imp ortant}.single-event .em-event-single>.em-event-content{margin:0!important }.single-event .em-event-content .elementor p{display:none!important}.sing le-event .em-event-content .elementor .elementor-widget-text-editor>p\,.si ngle-event .em-event-content .elementor p.elementor-icon-box-description{d isplay:block!important}.single-event .em-event-content .elementor .element or-widget-text-editor>p{margin:0 0 1em!important}.single-event .em-event-c ontent .elementor .elementor-widget-text-editor>p:last-of-type{margin-bott om:0!important}.single-event .em-event-content .elementor p.elementor-icon -box-description{margin:0!important}.single-event .em-event-content .eleme ntor br{display:none!important}.single-event .em-event-single>.em-event-bo okings{background:#fff\;border:1px solid #E7E2F5\;border-radius:16px\;padd ing:32px\;margin:8px 0 48px\;box-shadow:0 6px 20px rgba(31\,26\,61\,.06)\; overflow:hidden}.single-event .em-event-single>.em-event-bookings>h2{font- size:30px!important\;font-weight:700!important\;line-height:1.25!important \;color:#1F1A3D\;margin:0 0 20px!important\;letter-spacing:normal!importan t}.single-event .em-event-single>.em-event-bookings .em-event-booking-form {margin:0!important\;width:100%!important\;max-width:100%!important}.pc-bi g{font-size:18px\;font-weight:700\;line-height:1.35\;color:#1F1A3D}.pc-sub {font-size:15px\;line-height:1.5\;color:#4A4660\;margin-top:4px}.pc-cats u l.event-categories{list-style:none!important\;margin:0!important\;padding: 0!important\;display:flex\;flex-wrap:wrap\;gap:8px}.pc-cats ul.event-categ ories li{margin:0!important\;padding:0}.pc-cats ul.event-categories li a{d isplay:inline-block\;padding:6px 12px\;border-radius:999px\;background-col or:#F6F3FE!important\;color:#6B3FD4!important\;font-weight:600\;font-size: 14px\;line-height:1.3\;text-decoration:none}.pc-cats ul.event-categories l i a:hover{background-color:#ECE6FD!important\;color:#5530B3!important}.pc- a2c .em-event-add-to-calendar{border:1px solid #6B3FD4!important\;color:#6 B3FD4!important\;background:#fff!important\;border-radius:8px\;padding:8px 14px\;font-weight:600\;font-size:14px} Instructor-led virtual trainin g ITIL® Foundation EN (Version 5) Learn the shared language of digi tal product and service management\, see how the ITIL framework fits toget her\, and finish ready to take the ITIL (Version 5) Foundation exam. \ n \n \n Accredited ITIL® training\n \n \n \n Exam voucher included\n \n \n \n Taught in English - On Site in Lanzarote Spa in\n \n \n \n Book your place\n \n \n What you will learn\n \n \n \n When [event]#_EVENTDATES#_EVENTTIMES (#_EVEN TTIMEZONE)[/event][event]#_EVENTADDTOCALENDAR[/event] \n \n Price [event]#_EVENTPRICERANGECourse materials and exam voucher included [/event] \n Book your place\n \n \n Event ty pe [event]#_EVENTCATEGORIES[/event] \n \n \n The entry point to ITIL (Version 5) \n \n \n Foundation is the first course in the scheme and the prerequisite for every other IT IL (Version 5) course. \n \n \n One language for IT and product teams \n \n \n ITIL (Version 5) bring s IT management and digital product and service management into one lifecy cle\, so teams work from the same terms. \n \n \n Exam included \n \n \n Your exam voucher is part of the course and can be used within 12 months of finishing it. \n At a glance \n \n Format On-site Spain \n \n Level Entry point into ITIL \n \n Exam Voucher included \n \n Language English \n \n Trainer Peter Krischel About the course ITIL® Foundati on (Version 5) is the mandatory first step in the ITIL (Version 5) certifi cation scheme. It introduces the foundations of digital product and servic e management and gives your organisation a common language for good practi ce.Digital change is reshaping how products and services are designed\, de livered and improved. ITIL (Version 5) joins traditional IT management wit h digital product and service management in a single lifecycle. In this co urse you see how the guiding principles\, models and core concepts work to gether to focus on value\, outcomes and experience\, and how organisations use them to improve performance\, collaboration and the experience of the ir stakeholders. What will you learn? \n \n \n Digital product and service management \n \n \n Th e key concepts behind managing digital products and services today. \n \n \n Value co-creation \n \n \n How value is created together with consumers and partners. \n \n \n The product and service lifecycle \n \n \n The ITIL lifecycle model and how each activity contributes to value. \n \n \n The ITIL value system \n \n \n How the parts of ITIL work together to turn demand in to value. \n \n \n The ITIL value chain \n \n \n The activities an organisation combines to respond t o demand. \n \n \n The four dimensions \n \n \n The four dimensions of product and service management and why all four matter. \n \n \n ITIL managemen t practices \n \n \n What the management practices a re and how they support everyday work. \n \n \n T he guiding principles \n \n \n How to apply the ITIL guiding principles to real decisions. \n Who should attend Any one working in an organisation that manages digital products\, services\, customer experience or end-to-end digital operations\, including: \n \n \n ITSM and IT operations professionals\n \n \n \n Service managers and product man agers\n \n \n \n Customer experience l eaders\n \n \n \n Internal technical a nd digital delivery teams\n \n \n \n E nterprise leaders and transformation teams\n \n \n \n Managed service providers\n \n \n \n Anyone planning further ITIL (Version 5) certifications\n \n \n Prerequisites There is no formal prerequisite. So me familiarity with IT management\, product management\, service managemen t or experience management is recommended. The exam at a glance 40 questions Multiple choice 60 minutes Closed boo k 65% to pass (26 of 40) What is included \n \n \n Official Learner Workbook \n \n \n P eopleCert's ITIL (Version 5) Foundation workbook\, with the syllabus\, a q uick reference guide and two sample exams. \n \n \n Online training environment \n \n \n Access to th e PeopleCert ITIL (Version 5) Foundation online learning environment. \n \n \n Official ITIL Foundation book \n \n \n The digital edition of the official ITIL (Version 5) Foun dation publication. \n \n \n Exam voucher \n \n \n Take the Foundation exam when you are ready\, with in 12 months of completing the course. \n Already hold ITIL 4 Fo undation? You can move to ITIL (Version 5) with our shorter ITIL Foundati on Bridge (Version 5) e-learning course instead. \n View th e Bridge course\n \n \n \n Your trainer \n \n \n Peter Krischel\, accredited ITIL® trainer. \n \n Trainer profile on LinkedIn\n \n \n \n Language \n \n \n This course is given in English with English courseware. \n Ready to start with ITIL (V ersion 5)? Reserve your place in the booking form below. \n Book your place\n ATTACH;FMTTYPE=image/jpeg:https://polychor-academy.com/wp-content/uploads/ 2026/08/ITIL-Foundation-Version-5-vertical@3x.png CATEGORIES:English,Europe,ITIL 5 EN,Peter Krischel END:VEVENT BEGIN:VTIMEZONE TZID:Europe/London X-LIC-LOCATION:Europe/London BEGIN:DAYLIGHT DTSTART:20270328T020000 TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR