ITIL4® Plan, Implement and Control
About Course
The e-Learning ITIL® 4 Specialist: Plan, Implement and Control (PIC) is a “Practice Manager” module that combines five core ITIL management practices into a single certification. It focuses on the governance and technical coordination required to transition services from planning to live operations.
Peoplecert e-Learning Environment
- Make the best of e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
- Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
- Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.
- Take advantage of closed captioning and adjustable player settings to pace yourself and enjoy an effective learning experience.
- Stay on top of your learning with real-time progress tracking. Knowledge checks help deepen your understanding and ensure that you grasp the material as you progress.
- Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.
- Access the official ITIL 4 glossary anytime, as it has been embedded into the course. This handy resource is a valuable tool for quick reference and to deepen your understanding of ITIL 4 terminology.
- Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.
Course Content
Change Enablement
Deployment Management
Service Configuration Management
Service Configuration Management
IT Asset Management
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