ITIL4® Drive Stakeholder Value

The e-Learning ITIL® 4 Specialist: Drive Stakeholder Value (DSV) course is a professional-level certification that focuses on the engagement between service providers and their stakeholders. It is a core module for the ITIL 4 Managing Professional designation.

Peoplecert e-Learning Environment

• Make the best of e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
• Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
• Take charge of your learning with this self-directed format that lets you choose your focus areas and empowers you to tailor your educational journey to your personal goals.
• Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experience for everyone.
• Stay on top of your learning with real-time progress tracking. Make the best of knowledge checks to ensure you grasp the material as you progress.
• Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.
• Access the official ITIL 4 glossary anytime, as it’s embedded into the course. This handy resource is a valuable tool for quick reference that helps deepen your understanding of ITIL 4 terminology.
• Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.