ITIL Product (Version 5)

ITIL Product (Version 5) enables you to manage digital products as integrated value streams, aligning product capabilities, services, and business outcomes across their full lifecycle. Leverage this valuable practical guidance to excel in complex, AI-driven environments and advance your career.

During this e-learning course you will learn how to manage digital products throughout their lifecycle from discovery to support using the ITIL Product and Service Lifecycle Model, a structured, practical and industry-tested approach.

During this e-learning course you will learn how to find out how to use metrics, feedback loops, and lifecycle performance data to continuously measure lifecycle success, and refine and guide decisions on product strategy and delivery.

During this e-learning course you will learn to break down silos and align stakeholders across the ITIL Value System and lifecycle activities to enhance collaboration within multifunctional product and service teams.

Peoplecert e-Learning Environment

• Make the best of e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
• Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
• Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.
• Take advantage of closed captioning and adjustable player settings to pace yourself and enjoy an effective learning experience.
• Stay on top of your learning with real-time progress tracking. Knowledge checks help deepen your understanding and ensure that you grasp the material as you progress.
• Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.
• Access the official ITIL 5 glossary anytime, as it has been embedded into the course. This handy resource is a valuable tool for quick reference and to deepen your understanding of ITIL 5 terminology.
• Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.