ITIL Foundation Bridge (Version 5)

About Course

This e-learning course is a fast, focused route for ITIL 4 certification holders to upgrade to ITIL Foundation (Version 5), concentrating only on the updates introduced in ITIL Foundation (Version 5).

Peoplecert e-Learning Environment

5-6 hours of interactive content
Self-paced learning with bite-sized modules
Practical exercises and quizzes
Scenario-based case studies
Real-time progress tracking
Embedded glossary with the key terminology
Seamless, device-friendly integration

Understand what has changed since ITIL 4. Focus only on the new and refined concepts, terminology, and structural updates introduced in ITIL Foundation (Version 5).
Discover how ITIL (Version 5) reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery, and measurable outcomes.
Explore how the new ITIL reflects modern digital and AI-enabled environments. Understand how increasing complexity shapes digital product and service management across their lifecycle.
Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance, and results.
Gain clarity on the updated terminology and principles shaping ITIL (Version 5), ensuring confident communication across teams, partners, and stakeholders.

Course Content

Key Concepts of Digital Product and Service Management

Service Relationships

The ITIL Value System (ITIL VS)

Governance

The ITIL Guiding Principles

Value Chain and ITIL Management Practices

Continual improvement

The Four Dimensions of Product and Service Management

ITIL and other frameworks integration

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